Tools

Phone-Based Feedback

Despite the shift toward internet- and mobile-app-based reporting, riders should still have the option of reporting issues by telephone. Telephone-based reports should be part of the same issue-tracking system as electronically received reports.

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Stage: Active

Feedback Score

24 votes
Idea#16

Idea Details

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(latest 20 votes)

Similar Ideas [ 4 ]

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  1. The idea was posted

Comments

  1. Comment
    andrew

    Important to get info from people across technology/income range.

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